RBSE Solutions for Class 11 Business Studies Chapter 11 Tour and Travel Management

Rajasthan Board RBSE Class 11 Business Studies Chapter 11 Tour and Travel Management

RBSE Class 11 Business Studies Chapter 11 Textual Questiod and Answers

RBSE Class 11 Business Studies Chapter 11 Multiple Choice Questions

Question 1.
In which sector of the economy does tourism sector come –
(a) Agricultural sector
(b) Construction sector
(c) Service sector
(d) None of these
Answer:
(c) Service sector

Question 2.
The group of Jodhpur, Jaisalmer and Jaipur regions is known in the tourism sector as –
(a) Desert
(b) Desert triangle
(c) Thar division
(d) Western Rajasthan
Answer:
(b) Desert triangle

Question 3.
The famous institution of Rajasthan for operation in the tourism sector is –
(a) RTDC
(b) Lok- Kala Mandal
(c) Cultural Department
(d) Economic planning
Answer:
(a) RTDC

Question 4.
The minimum essential stay at a place for definition as a tourist is –
(a) 1 year
(b) 1 month
(c) 24 hours
(d) 1 week
Answer:
(c) 24 hours

Question 5.
The main reason for tourist attraction for Rajasthan is –
(a) Natural places
(b) Historical places
(c) Culture
(d) All of the above
Answer:
(d) All of the above

Question 6.
The railway train operated to make Rajasthan more attractive for tourists is –
(a) Ferry Queen
(b) Toy Train
(c) Village on Wheels
(d) Palace on Wheels
Answer:
(d) Palace on Wheels

Question 7.
The journey on Palace on Wheels begins from –
(a) Jaipur
(b) Mumbai
(c) Delhi
(d) Jaisalmer
Answer:
(c) Delhi

Question 8.
RTDC was established in –
(a) 1952
(b) 1992
(c) 1978
(d) 1979
Answer:
(c) 1978

Question 9.
The tourism package project famous as “Golden Triangle” is related to –
(a) Jaipur-Agra-Delhi
(b) Jaisalmer-Barmer-Bikaner
(c) Udaipur-Mount Abu-Ranakpur
(d) Delhi-Kota-Ajmer
Answer:
(a) Jaipur-Agra-Delhi

RBSE Class 11 Business Studies Chapter 11 Very Short Answer Type Questions

Question 1.
Explain the meaning of tourism.
Answer:
Going away from home for thrill, relaxation, fun and frolic, joy along with experiencing something new is called tourism.

Question 2.
Name the components of tourism.
Answer:
The components that determine the destination of the tourist and play an important role in destination selection.

Question 3.
Tourism is of how many types?
Answer:
Local tourism, domestic or national tourism, international or foreign tourism.

Question 4.
Mention the types of fields of tourism.
Answer:
Recreational tourism, Cultural tourism, Heritage Tourism, Eco-Tourism, Adventure Tourism, Religious Tourism, Medical and Wellness Tourism.

Question 5.
Name the two departments of tourism-related functions set up by Rajasthan Government. Answer:

• Tourism art and Cultural Department.
• Rajasthan Tourism Development Corporation.

Question 6.
With whom has Rajasthan government made an international agreement for tourism development?
Answer:
World Tour and Tourism Department.

Question 7.
Mention the four elements which attract the tourists.
Answer:

• Golden Triangle.
• Palace on Wheels.
• Fair and Exhibition.
• Vintage car rally.

Question 8.
Name the circuits classified by the government for the planned development of the tourism sector.
Answer:
Jaipur-Ajmer, Alwar-Siliserh-Sariska, Bharatpur-Deeg-Dholpur, RanthamboreTonk, Hadoti Region (Kota, Bundi-Jhalawar), Marwar (Ajmer-Pushkar-Merta-Nagaur), Shekhawati region, Mount Abu- Ranakpur, Mewar region (Ranakpur-KumbhalgarhUdaipur-Nathdwara-Chittorgarh), Desert Region (Jodhpur-Jaisalmer-Bikaner-Barmer).

Question 9.
Name four functions of RTDC in the tourism industry.
Answer:

• It manages many restaurants, cafeterias, motels and bars. The corporation also organizes package tours.
• It manages fairs, festivals, entertainment, shopping for tourists.
• It manages transport services for tourists.

RBSE Class 11 Business Studies Chapter 11 Short Answer Type Questions

Question 1.
Explain the three words used in context with travelling.
Answer:

1. Travels – going to other regions/country for economic activities, business and employment. In Rajasthan, in certain areas, it is called Peshawar.
2. Tourism – going away from home for thrill, relaxation, fun and frolic, joy along with experiencing something new.
3. Pilgrimage – A pilgrimage is when people travel to a place of worship that is usually far away. They may have to go to a different city or country. Usually, a pilgrimage is done for spiritual or religious reasons.

Question 2.
Mention any five objectives of travelling.
Answer:

• Going elsewhere to get rid of the boredom of staying at one place for a long time and to rejuvenate oneself.
• Travelling to other places to obtain knowledge and experience.
• Journeys for business and earning a livelihood.
• Journeys for political thoughts, struggles and acquisition of power.
• Journeys for propagation/ publicity of thoughts and religion.

Question 3.
What is medical and wellness tourism?
Answer:
Tourism was done for health benefits.
Example: Yoga, Meditation, etc.

Question 4.
Which components are necessary for tourism?
Answer:
Components that are necessary for tourism:

• Transport Location.
• Accommodation Fun and Food.
• Finance.
• Visa.
• Travel Agency.

Question 5.
Under which nature of tourism objectives do tourists come to Rajasthan?
Answer:
In Rajasthan, tourists come for entertainment, cultural, adventurous, village tourism, and for wedding tourism. Here, the tourists desire to see grand buildings, archaeological monuments, historical forts, havelis, temples, mosques, etc.

Question 6.
Describe “Palace on Wheels”.
Answer:
Palace on Wheels is a luxury tourist train. It was launched by the Indian Railways in association with Rajasthan Tourism Development Corporation by putting the saloons of erstwhile princes and kings of the feudal era., to promote tourism in Rajasthan.

Question 7.
What is the “Golden Triangle”?
Answer:
This project was made by combining Delhi, Agra and Jaipur and it provided Rajasthan with a new peak on the world tourism map. The attraction of Rajasthan for tourists probably lies in its innumerable historical places.

Question 8.
What is “Desert Triangle”?
Answer:
The group of Jodhpur, Jaisalmer and Bikaner is jointly known as Desert Triangle in the tourism sphere. The golden sands of the desert, sand dunes, havelis of Jaisalmer and Bikaner, ancient Dilwara, Shekhawati murals, a ride of the ship of the desert, polo on horses, etc. are the major attractions of this circuit.

Question 9.
What is “Paying Guest Scheme”?
Answer:
Paying Guest Scheme is for the tourists to be able to experience culture closely and get accommodation within their budgets. Licences have been issued to 562 families in cities and villages to enable tourists to stay along with them in their homes.

RBSE Class 11 Business Studies Chapter 11 Essay Type Questions

Question 1.
Explain tourism and define its components.
Answer:
Tourism is going away from home for thrill, relaxation, fun and frolic, joy along with experiencing something new. Every person gets tired of doing routine functions of the same kinds in the same situations and gets bored. This tiredness decreases his interest in his work, makes him careless and unconcerned, and his working efficiency decreases. This is why, in order to perform his work sincerely and to the fullest of his ability, he wants to have a change of scene and some entertainment, so that he can work proficiently after resuming his job. The general meaning of tourism is going on a trip from one place to another or undertaking a journey. Journeying or going out has existed in India’s cultural heritage since ancient times.
Components of Tourism:

1. Transport – Transport facility is an important component without which the traveller cannot reach his/her destination. The more frequent and speedy the transport medium is, the more will be the movement of the tourists.
2. Location – For the selection of tourism destination by the tourists, the attraction of the location, i.e. historical buildings, gardens, sanctuaries, natural scenery, beauty, manmade special places, museum and special benefits to travellers given by the hosts, rebates, discounts, etc., play a very important role.
3. Accommodation – The most important thing for tourists after reaching the destination is the facility of lodging for rest-relaxation. This facility, according to the needs of the tourists at the location, like, star hotels, budget hotel, clubhouse, youth hostel or paying guest house, etc. is very important.
4. Fun and Food – To enjoy, please the senses, have fun, and taste different food preparations, the presence of various kinds of restaurants, eateries, casinos, amusement parks, theme parks, clubs, musical shows, etc. is essential to make tourism attractive.
5. Finance – A lot of money is spent on tourism, which ordinary people expend from their savings. However, with the changes in conceptual ideas and business over time, now savings are not necessary for tourism.
6. Visa – In international tourism, the permission of the host country (VISA) is required. In this global age, every country is attracted by the income and business from tourism and is forging treaties and agreements with other countries to fulfil the need for prior permission.
7. Travel Agency – The travel agency and tour operators undertake the responsibility of providing all such necessities required by tourists from the instant they leave their homes for their destination to the time they return home, in time and at low cost along with certainty. Like – Make My Trip, SOTC, COX and KINGS etc.

Question 2.
Who is a tourist? Mention the types of tourists and describe the objectives of the journey made by tourists.
Answer:
A tourist is a person who is travelling or visiting for pleasure, to different places, states and countries.
Types of Tourists:

1. Local Tourist – People who travel to places near their residence to visit various beautiful and recreational spots.
2. Domestic or National Tourist – People touring to any place except their place of residence, within the country or state or any other such place.
3. International or foreign Tourist – Travel to another country or countries by the resident of a certain country is done by an international or foreign Tourist.
4. Free individual Tourist- Young tourists who travel alone or along with their partners as a duo. They arrange for necessary requirements of the travel themselves.
5. Group Tourists – some people prefer to travel in groups. All the arrangements for their travel are done collectively, under which they get discounts on their overall expenses and a sense of safety is also an element in it.
6. Business Tourist – Some businessmen travel to other states or counties to expand their business, to organize fairs and exhibitions, and to meet other businessmen there.

The Purpose of Visit of the Tourist:

1. Going elsewhere to get rid of the boredom of staying at one place for a long time and to rejuvenate oneself.
2. Travelling to other places to obtain knowledge and experience.
3. Journeys for business and earning a livelihood.
4. Journey for political thoughts, struggles and acquisition of power.
5. Journey for propagation publicity of thoughts and religion.

Question 3.
Explain the concept of tourism and mention its types.
Answer:
Tourism:
Concept – Tourism includes such activities of people which are performed while going out from their routine atmosphere or ambience, indulging in travel and rest. Going away from home for thrill, relaxation, fun and frolic, joy along with experiencing something new.

Main Points of Tourism are:

1. Tourism begins with the movement of a person from home to a destination located elsewhere.
2. Two elements are contained in tourism – first, journey, and second, stay.
3. The traveller is expected to stay at the destination for a minimum period of 24 hours and a maximum period of 6 months.
4. The travel to the destination is done for the objectives other than obtaining employment or for permanent residence.

Types of Tourism:

1. Recreational tourism – Tourism with the intent of relaxation and change.
2. Cultural tourism – Traveller who journeys to see and know new life cultures, like folk dance, art, paintings, etc.
3. Heritage Tourism – Travelling to experience the places, artefacts and activities that authentically represent the stories and people of the past like, folk, art, dance, painting, crafts, etc. Heritage travel is done with this very objective.
4. Eco-Tourism – In this, the tourist desires to see grand buildings, archaeological monuments, historical forts, havelis, temples, churches, mosques, etc. For example- Taj Mahal, Hawa Mahal, Ranthambore.
5. Adventure Tourism – In this, the tourists undertake adventurous ventures like mountaineering, or go on a world tour on a bicycle or in a car rally.
6. Religious Tourism – Journey to holy places or places of worship.
7. Medical and Wellness Tourism – Tourism done for health benefits. ExampleYoga, Meditation, etc.
8. Wedding Tourism – Travelling for birthdays, weddings, or celebrating wedding anniversaries.
9. Wildlife Tourism – Journeying to see the beauty of nature and animals living in the forests.

Question 4.
Write an essay on the tourism industry in Rajasthan.
Answer:
Rajasthan is one of the three major tourism states in India. Goa, Kerala and Rajasthan have the highest influx of tourists. Out of the total number of foreign tourists coming to India, one-third visit Rajasthan. The number of domestic tourists rose up from 52 lakh in 1995 to 286 lakh in 2012. Golden Triangle project was made by combining Delhi, Agra and Jaipur and it provided Rajasthan with a new peak on the world tourism map.

Palace on Wheels has multiplied and embellished the tourism attraction of Rajasthan for the tourists. Some products of Rajasthan tourism have become very famous, i.e. Pushkar Fair, Desert festival of Jaisalmer, a Summer Festival of Mount Abu, Elephant festival of Jaipur, Teej and gang our fair. Dheenga Gavar fair of Jodhpur and Marwar festival, etc. The reason for the visit to Rajsthan by many tourists probably lies in the innumerable historical places, traditional cities and desert that adorn it.

The extent to which the traditions of Rajasthan have been rich is not found elsewhere. The diversity and cultural orientation is the uniqueness and pride of Rajasthan. The visit of the former US President Bill Clinton to Nayala Village of Rajasthan encouraged the influx of foreign tourists, and Amitabh Bachchan’s New Year celebration at Jaisalmer and celebration of personal events by other Indian and foreign film stars and industrialists at Udaipur and Jodhpur also attracted more tourists to Rajasthan.

Some products of Rajasthan tourism have become very famous, i.e. Pushkar Fair, Desert festival of Jaisalmer, a Summer Festival of Mount Abu, Elephant festival of Jaipur, Teej and gang our fair, Dheenga Gavar fair of Jodhpur and Marwar, festival, etc. The influx of foreign tourists in Rajasthan is mainly in Jaipur, Jaisalmer, Jodhpur and Udaipur districts, while some tourists like to visit Pushkar, Abu and Bikaner apart from these. It provides direct employment to 1 lakh people and indirect employment to 3 lakh people.

Question 5.
Explain the importance and disadvantages of the tourism industry.
Answer:
Importance of Tourism Industry:
At present, tourism is not only limited to provide employment or foreign currency, but it also helps in developing hotel, banking, transportation, clothes and jewellery sector. It can also be explained in the following terms –

1. Creating Employment Opportunities – Tourism industry is the sector considered to be the highest employment opportunity creator in the country since this industry is growing continuously and rapidly.
2. Foreign Currency Receipts – International tourists provide foreign currency as expenses on travel and tourism, by which the country earns foreign exchange. This has much importance in foreign trade.
3. Cultural Preservation – In the rapidly growing economic realm and communication age, it is becoming difficult to follow and practice ancient cultures, traditions, etc. But because of tourist interest and preferences, government and private sector provide motivation for preservation & culture, and protection is being given to traditional fairs and celebrations.
4. Enhance Social Harmony – Employment opportunities at tourist places are created due to the presence of tourists. They like to visit beautiful places. Thus, it has been seen that a business understanding has been developed between people of different communities at tourist places and this social harmony is resulting in unity among people.
5. Increase in Fame and Reputation – Celebrities and VIPs, while visiting a certain place, bring the location into limelight through newspapers, television news.
6. Environment Awareness – Attracted by the lure of the money obtained from tourists, all parties are eager to think upon and work for all those aspects through which the facilities and influx of tourists can increase.

The weakness of tourism:

1. Spread of Social, Cultural and Environmental pollution – The facilities made available for the entertainment of tourists including intoxicants like opium, marijuana, hashish, etc. Dance clubs and prostitution is an increasing trend. This is polluting social systems and values. The clothes worn by foreign tourists, their lifestyle, and eating habits are in accordance with their culture. Due to their influx, Indians being in their contact, the clothes of these local Indians are also becoming similar to that of the foreigners, which is polluting the Indian culture.
2. Increase in Anti – National Activities – Among the crowd of foreign tourists, some tourists are also sent by opposing or enemy nations to collect secret information, indulge in terrorism and to smuggle drugs. This may enable terrorists to get secret information, maps and locations, which they may misuse.
3. Making fun of Society’s Weaker Section – One-third of India’s population lives below the poverty line and photographs of their lifestyle and eating habits are taken by the tourists.

Question 6.
Explain the obstacles in the development of the tourism industry and give suggestions to remove them.
Answer:
Tourism is an important industry. It plays an important role in developing the economy of the nation. It is an important industry in the service sector. Though it has its own benefits of obtaining foreign currency, increase in women employment, export promotion and increase, infrastructural development, increase in transport facility, etc., yet it also faces some obstacles in the field of transport, communication, residence or hotels, less attention to domestic tourism, lack of publicity, irrational government policies, etc.
1. Transport – Transport facility is an important component without which a traveller cannot reach the destination. Lack of public transportation and traffic jams are major issues at many tourist destinations.

2. Communication – Communication plays an important role in the tourism industry. This unlimited access to information has led to hundreds of thousands of people travelling to a destination every day. And this increase in tourism can have economic, social, cultural, and environmental impacts on both local communities and entire nations. Let’s take a detailed look at some of these impacts.

3. Residence or Hotel – Accommodation is one of the basic needs of any tourism activity. Travellers and tourists need lodging for rest, while they are on a tour. If not provided proper facilities, nobody would come back to the same place again. Accommodation and good hotels in the form of low budget lodges/hotels to world-class luxury hotels are available at all the major tourist destinations to provide the tourist a home away from home. Therefore, there should be proper establishments that provide a place for the tourist to stay, i.e. lodging facilities, proper food facilities which should be provided during the stay of the tourist.

4. Less attention to Domestic Tourism – Less attention to domestic tourism is also an obstacle in the development of the tourism industry. The costly items near the tourist places, theft, lack of discipline among the people and negligence of rules and norms have made this an obstacle in the tourism industry. The development of tourist places neglects the priorities of the individuals residing there.

5. Lack of Publicity – Negative media event occurs when the mass media is communicating bad news, threats, irritations or other matters that can be seen as unfavourable by the audience. An important point is that the issues communicated by the mass media might or might not be true. However, the end result will not be good. Sometimes, big plans are made in a small ventilated room on the papers, which, in turn, results in loss only. Due to the lack of publicity, the Royal train started by Rajasthan Government ended up with less number of passengers.

6. Government Policies, Sometimes, government policies result in a negative effect on the development of tourism. Difficult norms in visa-related issues in international tourism, levying heavy taxes on hotels, lack of coordination among different departments of state government and tourism, etc.

Suggestions to overcome the obstacles to the development of the tourism industry –
Following are the suggestions to overcome the obstacles to the development of the tourism industry:

1. Financial contribution to community development and environmental protection.
2. Improved environmental management and planning.
3. Increased environmental education and awareness programs.
4. Improved security and enforcement of environmental laws and regulations.
5. Better facilities should be provided to the guests, including their accommodation, recreational facilities, food, etc.

Question 7.
Explain the statement “Unlimited employment opportunities exist in the tourism industry”.
Answer:
The success of the hotel business, which creates very extensive employment opportunities, depends upon effective and scientific management. For the help of tourists-front office manager, lobby manager, guest relation executive, housekeeping executive, floor supervisor, lineman-cum-supervisor, executive chef, kitchen stewarding manager are allotted. Employment opportunities are available in areas like a tourist guide, travel agent and translators. Following points can elaborate on the unlimited employment opportunities that exist in the tourism industry –
1. Hotel Management – The success of the hotel business, which creates very extensive employment opportunities, depends upon effective and scientific management. This is why the demand for professional and trained employees is increasing each day.

2. Tourist Guide – A tourist guide is a person who provides assistance, information on cultural and historical events and for other help to the tourists. Employment opportunities are increasing considerably in this area. In the tourist season, the income of guides can be up to 1000 – 2000 each day (October-March). For this, knowledge of local geography, history and additionally English and French languages makes one proficient for the job. This is independent employment requiring only individual skill and no capital.

3. Travel Agent, The tourists want to tour more places at the least time to gain multiple experiences. This is why he/she needs a convenient transport facility. Which transport will be more suitable at different places, deciding this and arranging for this, making booking/ arrangements, are functions which the tourists get done by experienced and prestigious persons or agency, so that travel can be speedy and comfortable. There are two kinds of employment opportunities in this field, first, as an agent, and second, attaching own vehicle in the tourism sector.

4. Translators – The government or business class employs translators for speaking to such visitors who come for other purposes than tourism i.e. for business or diplomacy. For this position, language skills and the knowledge or vocabulary used in certain regions should be known.

Question 8.
Explain the efforts made by the Government of Rajasthan for the development of tourism.
Answer:
Following are the efforts made by the Government of Rajasthan for development of tourism –
1. Establishment of Tourism Art Culture Department – Travelling to experience the places, artefacts and activities that authentically represent the stories and people of the past like- folk, art, dance, painting, crafts etc. Heritage travel is done with this very objective.

2. Rajasthan Tourism Development Corporation – (RTDC) is an agency of Government of Rajasthan, set up in 1978 to develop tourism in the state. It manages many restaurants, cafeterias, motels and bars. The Corporation also organizes package tours, fairs, festivals, entertainment, shopping and transport services.

3. Private Sector Participation – The status of industry granted to tourism sector has played a major role in the development of the tourism industry. In order to increase private sector participation in the tourism sector and to provide special facilities to tourists. the year 1991 and 1992 were declared as “tourism years”. It invites tourists with the tagline “aao padharo Mahara desh”.

4. Announcement of Tourism Policy – The state government announced a new tourism policy in 2001 to increase and invite more tourists. A very attractive policy for the tourism industry was announced in 2015, in which the businessmen was provided many relaxations, rebates and discounts.

5. Making Tourism More Attractive – Various projects are initiated to attract tourists. To give the tourists cultural and historical information about the state in addition to entertaining them, the tourism department has started light and sound shows in evenings at important tourist spots. To show the tourists a natural view of high mountains ranges and forests, ropeways have been constructed at various places.

6. Palace on Wheels – Palace on Wheels is a luxury tourist train. It was launched by the Indian Railways in association with Rajasthan Tourism Development Corporation by putting the saloons of erstwhile princes and kings of the feudal era to promote tourism in Rajasthan.

7. Paying Guest Scheme – For the tourists to be able to experience culture closely and get accommodation within their budgets, licences have been issued to 562 families in cities and villages to enable tourists to stay along with them in their homes.

Question 9.
Explain the entrepreneurial opportunities in the tourism industry.
Answer:
Entrepreneurial opportunities in the tourism industry are –
1. Restaurant/hotel business – The demand for the necessary component of tourism – hotel/Restaurant- has a constructive co-relation with the tourism industry, i.e. they are complementary to each other. The growing tourism business has resulted in increased demand for hotels and restaurants.

2. Star hotel – To establish a business in the form of chain hotels by affiliation to an international hotel company or group as a high-end five-star hotel.

3. Heritage hotel – Starting Heritage hotel business at a historical palace, or fort built before 1950, by acquiring it.

4. Paying Guest House – Engaging in self-employment by using and operating a paying guest house in available additional space in one’s own house. This trend is increasing at present.

5. Mid-way Hotel/Restaurant – Nowadays, the trend of setting up hotels or restaurants on roads or additional highways connecting the tourist places has also picked up.

• Health Club – This change is also seen in the tourism sector that many tourists go to favourable tourists spot only for health benefits. In addition to the natural environment at locations, tourists also use yoga, meditation, herbal treatment and massage to get enjoyment and happiness. This has become a good business with low capital investment.
• Amusement Park/Water Park – For recreation and entertainment of the tourists and children’s play, artificial scenes of sea, river, lake, waterfall and forest are created in the park with the help of modern equipment and techniques in present times.

Question 10.
Prepare a factual report of the tourist place nearest to you.
Answer:
Students should find out the details of a tourist place situated near their area and make a report.

Question 11.
Prepare a report on the development of tourism on your village tehsil level.
Answer:
Students must prepare it themselves.

RBSE Class 11 Business Studies Chapter 11 Additional Questions And Answers

Question 1.
When a person travels the whole world or to a country. in search of knowledge and wisdom, he is called –
(a) Priwrjak
(b) Resident
(c) Traveller
(d) None of these
Answer:
(a) Priwrjak

Question 2.
The journey was undertaken to escape certain adverse conditions to protect one’s entity and one’s progeny is called –
(a) tourism
(b) migration
(c) travel
(d) None of these
Answer:
(b) migration

Question 3.
The objective of tourism is –
(a) To gain knowledge and wisdom
(b) For propagation of religion
(c) For employment
(d) All of the above
Answer:
(d) All of the above

Question 4.
A type of tourism is –
(a) Recreational tourism
(b) Religious tourism
(c) Wedding tourism
(d) All of the above
Answer:
(d) All of the above

Question 5.
Roaming around the whole world on a bicycle will be termed as –
(a) Adventure tourism
(b) Eco-tourism
(c) Cultural tourism
(d) None of these
Answer:
(a) Adventure tourism

Question 6.
The tourists are also known as –
(a) Sightseers
(b) Traveller
(c) Tourist
(d) All of the above
Answer:
(d) All of the above

Question 7.
Travel to another country or countries by resident of a certain country is done by a/an –
(a) Outsider
(b) Domestic tourist
(c) Independent tourist
(d) Foreign tourist
Answer:
(a) Outsider

Question 8.
An ingredient of tourism is –
(a) Travel
(b) The attraction of the location
(c) Financial availability
(d) All of the above
Answer:
(d) All of the above

Question 9.
This is not the product of heritage tourism –
(a) Ancient building
(b) Ancient cave
(c) Retail shops
(d) Historical monuments
Answer:
(c) Retail shops

Question 10.
According to the World Tourism Organization, the Tourist industry in the entire world is expected to reach in 2020 –
(a) 100 crore
(b) 180 crore
(c) 50 crore
(d) 75 crore
Answer:
(b) 180 crore

Question 12.
From the point of view of Tourism, which country is at the number 1 position?
(a) America
(b) India
(c) France
(d) none of these
Answer:
(c) France

Question 12.
From the point of view of Tourism, India is at which position?
(a) 40th
(b) 41st
(c) 30th
(d) None of these
Answer:
(b) 41st

Question 13.
WTO has declared which year as the International Eco-tourism Year?
(a) The year 2002
(b) The year 2005
(c) The year 2001
(d) The year 2006
Answer:
(a) The year 2002

Question 14.
Number of tourists visiting India in 1951 was –
(a) 76.8 lakh
(b) 17 thousand
(c) 52 lakh
(d) 50 thousand
Answer:
(b) 17 thousand

Question 15.
Out of the total foreign tourists, one-third tourists coming to India visit –
(a) Goa
(b) Uttar Pradesh
(c) Rajasthan
(d) Uttarakhand
Answer:
(c) Rajasthan

Question 16.
The state government established the tourism directorate in –
(a) The year 1956
(b) The year 1978
(c) The year 1982
(d) The year 1950
Answer:
(a) The year 1956

Question 17.
The role of the tourist art department is –
(a) Developing new ways of tourism
(b) Locating new places for tourism
(c) Promoting and propagating tourism
(d) All of the above
Answer:
(d) All of the above

Question 18.
The objective of the establishment of RTDC is –
(a) Managing many restaurants, cafeterias, motels and bars.
(b) Organizing entertainment
(c) Managing transport services
(d) All of the above
Answer:
(d) All of the above

Question 19.
In which years did “padharo Mahara desh” come into existence?
(a) In the year 1994 and 1995
(b) In the year 1991 and 1992
(c) In the year 2001 and 2002
(d) None of these
Answer:
(b) In the year 1991 and 1992

Question 20.
Tourist circuits in Rajasthan do not comprise –
(a) Ajmer, Pushkar, Merta, Nagaur
(b) Churu, Jhunjhunu, Sikar
(c) Bharatpur-Deeg-Dholpur
(d) Kota-Bundi-Jhalawar
Answer:
(b) Churu, Jhunjhunu, Sikar

Question 21.
When was the Palace on Wheels started?
(a) In 1982
(b) In 1995
(c) In 1978
(d) In 1980
Answer:
(a) In 1982

Question 22.
Total number of heritage hotels in the country at present is –
(a) 95
(b) 125
(c) 104
(d) None of these
Answer:
(b) 95

Question 23.
The total number of foreigners who visited India in 2014 was –
(a) 42,27,318
(b) 29,51,781
(c) 76,79009
(d) 2,39,106
Answer:
(c) 76,79009

Question 24.
The importance of the tourism industry is because of –
(a) Employment opportunities
(b) Conservation of cultural heritage
(c) Obtaining foreign currency
(d) All of the above
Answer:
(d) All of the above

Question 25.
This is not the cultural importance of the tourism industry –
(a) Development of Handicrafts and arts
(b) Conservation of cultural heritage
(c) Obtaining foreign currency
(d) All of the above
Answer:
(a) Development of Handicrafts and arts

Question 26.
This is the societal pollution spread by the tourism industry –
(a) Prostitution
(b) Intoxication
(c) Dance clubs
(d) All of the above
Answer:
(d) All of the above

Question 27.
This is not an obstacle to the tourism industry –
(a) Shortage of natural beauty
(b) Slaughter of moral values
(c) Opposing the growth of the nation
(d) None of these
Answer:
(a) Shortage of natural beauty

Question 28.
Possibility of employment in the tourism industry is –
(a) In hotel management
(b) In the travel agency
(c) as an interpreter
(d) All of these
Answer:
(d) All of these

Question 29.
The one who manages the whole tasks of a hotel is called –
(a) Kitchen stewarding
(b) Executive Chef
(c) Lobby manager
(d) All of these
Answer:
(b) Executive Chef

Question 30.
Entrepreneurial opportunities in tourism area are found –
(a) In the business of hotel/restaurant
(b) In a heritage hotel
(c) In paying guests house
(d) All of these
Answer:
(d) All of these

RBSE Class 11 Business Studies Chapter 11 Very Short Answer Type Questions

Question 1.
What do you mean by travel?
Answer:
Going to other regions/country for economic activities, business and employment. In certain areas of Rajasthan, it is called Peshawar.

Question 2.
What do you mean by pilgrimage?
Answer:
A pilgrimage is when people travel to a place of worship that is usually far away. They may have to go to a different city or country. Usually, a pilgrimage is done for spiritual or religious reasons.

Question 3.
State two objectives of travelling.
Answer:
Two objectives of travelling are –

• Going elsewhere to get rid of the boredom of staying at one place for a long time and to rejuvenate oneself.
• Travelling to other places to obtain knowledge and experience.

Question 4.
State two characteristics of tourism.
Answer:
Two characteristics of tourism are –

• Tourism begins with the movement of a person from home to a destination located elsewhere.
• Two elements are contained in tourism- first, journey, and second, stay.

Question 5.
What is cultural tourism?
Answer:
Journeys of travellers to see and know new life cultures. like- folk dance, art, paintings, etc. are included in cultural tourism.

Question 6.
What is meant by human life tourism?
Answer:
In this type of tourism, people go to study the lives of other people or to visit the property of their ancestors.

Question 7.
What do you mean by wildlife tourism?
Answer:
Journeying to see the beauty of nature and animals living in the forests.

Question 8.
What do you mean by a tourist?
Answer:
A person who is travelling or visiting for pleasure, to different places, states, and countries.

Question 9.
What do you mean by a domestic tourist?
Answer:
Domestic tourism involves residents of one country travelling only within that country, or state or any other such place.

Question 10.
What do you mean by tourism product?
Answer:
It is that product which is presented to the tourist who comes to visit the tourist spot. Such products fulfil the needs of the tourist of comfort, convenience, luxury, religious or business desire away from his home.

Question 11.
What do you mean by product ingredients?
Answer:
The important elements that affect the creation of products of tourism are called product ingredients.

Question 12.
State two elements that affect the creation of products.
Answer:

• Transport.
• Accommodation or hotel.

Question 13.
State two characteristics of preserved tourism.
Answer:
Preserved tourism is in relation to historical monuments and cultural nature.

Question 14.
Mention two tourism products.
Answer:

• Medical treatment.
• Foreign currency.

Question 15.
In India, tourists come mainly from which countries?
Answer:
America. Europe, Britain, France, Germany and Australia.

Question 16.
What is the place of the tourism industry in India’s economy?
Answer:
Third.

Question 17.
How many people are getting employment in the tourism sector in India?
Answer:
Around 3.67 crores.

Question 18.
Which three states in India have the highest influx of tourists?
Answer:
Goa, Kerala and Rajasthan.

Question 19.
Which cities are included in the Golden Triangle?
Answer:
Delhi, Agra and Jaipur.

Question 20.
Which former U.S. president visited Nayla Village of Rajasthan?
Answer:
Bill Clinton.

Question 21.
The influx of foreign tourism in Rajasthan is mainly in which districts?
Answer:
Jaipur, Jaisalmer, Jodhpur and Udaipur districts.

Question 22.
When was RTDC established?
Answer:
In the year 1978.

Question 23.
In which year did the Rajasthan government decide to convert historical monuments and palaces into heritage hotels?
Answer:
In the year 1982.

Question 24.
When was tourism granted the status of an industry?
Answer:
In the year 1989.

Question 25.
Why were the years 1991 and 1992 declared as tourism years?
Answer:
In order to increase private sector participation in the tourism sector and to provide special facilities to tourists, the years 1991 and 1992 were declared as “tourism years”.

Question 26.
What is ‘Rajasthan Calling’?
Answer:
Display of items in other states in order to make people notice the art and culture of Rajasthan.

Question 27.
What is Cultural heritage Service Scheme?
Answer:
Cultural Heritage Service Scheme was initiated to create awareness towards the protection of ancient heritage among the students at the school level.

Question 28.
Which scheme was planned to construct a film city, an elephant village, etc?
Answer:
Township Development Scheme was planned to construct a film city, an elephant village, etc.

Question 29.
How old should monuments and palaces be, so as to be considered for conversion into heritage hotels?
Answer:
They should have been built before 1950.

Question 30.
How many tourists came to India in the year 2014 from France?
Answer:
2,46,101.

Question 31.
State two characteristics of the tourism industry.
Answer:

• Creation of employment opportunities.
• Obtaining foreign currency.

Question 32.
State two characteristics of the social importance of the tourism industry.
Answer:

• Improvement in standard of living.
• Increase in social harmony.

Question 33.
State two demerits of the tourism industry?
Answer:

• Increase in anti-national activities.
• Making fun of society’s weaker section.

Question 34.
State two employment opportunities in the tourism industry?
Answer:

• Tourist guide
• Interpreter.

Question 35.
State two entrepreneurial opportunities in the tourism industry.
Answer:

• Hotel management.
• Health Club.

RBSE Class 11 Business Studies Chapter 11 Short Answer Type Questions (SA – I)

Question 1.
What is cultural tourism?
Answer:
The traveller who journeys to see and know new life cultures, like, folk dance, art, paintings, etc.

Question 2.
What do you mean by an International or foreign tourist?
Answer:
An international or foreign tourist is one travelling to another country or countries from a certain country.

Question 3.
Transport is an essential part of tourism”. Explain.
Answer:
Transport facility is an important component without which the traveller cannot reach the destination. The more frequent and speedy the transport medium is, more will be the movement of the tourists.

Question 4.
State five tourism products of a special kind.
Answer:
Five tourism products of a special kind are –

• Man-made buildings, Burj Khalifa.
• Garden, sports ground.
• Natural beauty, waterfall, rivers, mountains.
• Sea coasts of Goa, Kerala.
• Special functions, carnival.

Question 5.
Comment on global tourism in the tourism industry.
Answer:
According to the World Tourism Organization, the tourism movement in the entire world was estimated at 113.5 crores in 2014 and is expected to increase to 180 crores in 2020. Thus, after oil and motor vehicle business and industry, tourism has become a huge industry and is at the third place. This industry provides employment to 21.20 crore people globally, thus every ninth person of the world is earning his/her livelihood from the tourism industry.

Question 6.
What is the function of Tourist Art Cultural Department of Rajasthan?
Answer:
This works for the development of tourist places, the discovery of new places of tourist interest, publicity-extension, organizing fairs to familiarize the tourists with local folk arts and music.

Question 7.
Explain the need for the tourism industry for the Indian economy.
or
Why is tourism important for Indian economy?
Answer:
India is a developing country. Here, problems like poverty, unemployment, etc. are found to a large extent but tourism is a service sector, it provides a lot of employment opportunities, which resolves the problems like poverty, unemployment, non-development, etc. It helps in obtaining foreign currency and thus helps in developing fields like hotels, transport, banking, communication, etc.

Question 8.
How does tourism industry help in developing International reputation?
Answer:
Celebrities or VIPs when visiting a certain place, bring the location into limelight through newspapers, television news. That is how the tourism industry helps in developing an international reputation. Like, the visit of the former US president Bill Clinton to Nayla Village of Rajasthan encouraged the influx of foreign tourists and Amitabh Bachchan’s New Year celebration at Jaisalmer and celebration of personal events by other Indian and foreign film stars and industrialists at Udaipur and Jodhpur.

Question 9.
Who is called a tourist guide?
Answer:
A tourist guide is a person who provides assistance, information on cultural and historical events and other help to the tourists. Employment opportunities in this field are increasing considerably. For this, knowledge of local geography, history and additionally English and French languages makes one proficient for the job. This is independent employment which only requires individual skill and needs no capital.

Question 10.
Explain health club entrepreneurship in the tourism industry.
Answer:
This change is also seen in tourist sector that many tourists go to favourable tourist spots also for health benefits in addition to the natural environment at locations, and tourists also use yoga, meditation, herbal treatment and massage to get enjoyment and happiness. This has become a good business with low capital investment.

RBSE Class 11 Business Studies Chapter 11 Short Answer Type Questions (SA – II)

Question 1.
Explain in detail the travels done before World War 2.
Answer:
Travels were rarely conducted before the Second World War since there was a shortage of means of travelling. The journey was made on foot or using animals, many difficulties had to be faced and a long period of time was taken to reach the destination. Danger and risks were many, thus journeying was a very difficult task. Due to this difficulty, arose the French word “travail”, meaning difficulty which is derived from “travel”. However, journeys have now become easy, safe and more convenient because of modern means of transportation, development in the service sector and communication. In spite of the difference in the meaning of travel and tourism, both are jointly used in practice.

Question 2.
According to WTO, explain the meaning of tourism and also define its characteristics.
Answer:
Tourism includes such activities of people which are performed while going out from their routine atmosphere or ambience, indulging in travel and rest. These travels should occur continuously within a period of 1 year for moments of relaxation, entertainment commerce-trade and fulfilment of other objectives.

• Tourism begins with the movement of a person from home to a destination located elsewhere.
• Two elements are contained in tourism, the first journey, and second stay.
• The traveller is expected to stay at the destination for a minimum period of 24 hours and a maximum period of 6 months.
• The travel to the destination is done for the objectives other than obtaining employment or for permanent residence.

Question 3.
What do you mean by group tourists? Explain its various types.
Answer:
Some people prefer to travel in groups. All arrangements for their travel is done collectively under which they get discounts on their expenses and a sense of safety is also an element present in it. It is known as a package tour. Following formal and informal types of group, tourists are there.

• Friends group
• Family group
• Students group
• Couple group
• Diplomats group
• Study group

Question 4.
Explain Rajasthan Tour triangle and Rajasthan Tourist circuits.
Answer:
Rajasthan Tour triangle:

• Golden Triangle, Delhi, Agra, Jaipur.
• Desert Triangle- Jodhpur, Jaisalmer, Bikaner.

Rajasthan Tourist circuits:

• Jaipur-Ajmer.
• Alwar-Siliserh-Sariska.
• Bharatpur-Deeg-Dholpur.
• Ranthambore-Tonk.
• Hadoti Region (Kota, Bundi–Jhalawar).
• Marwar (Ajmer-Pushkar-Merta-Nagaur).
• Shekhawati region.
• Mount Abu-Ranakpur.
• Mewar region (Ranakpur-Kumbhalgarh-Udaipur-Nathdwara-Chittorgarh).
• Desert Region (Jodhpur-Jaisalmer-Bikaner-Barmer).

Question 5.
Explain the importance of tourism in context to culture.
Answer:
Following is the importance of tourism in context to culture:

1. Effective and helpful in keeping the culture alive – In the rapidly growing economic realm and communication age, it is becoming difficult to follow and practice ancient cultures, traditions. But because of tourists’ interest and preferences, government and private sector provide motivation and protection to traditional fairs, festivals and celebrations.
2. The protection of folk arts – The entire land area of India is replete with diverse folk arts. Folk arts are believed to be powerful mediums of entertainment, cultural propagation and expression of feelings. These arts, based on language, dialect, ambience, traditions and mores, are an important means of tourist attraction.
3. Local language, music and literature spheres – Cultural tourists want to know and identify culture, and this is the attraction that brings them to India. Culture is a synthesis of language, music and traditions. The government and other agencies are making efforts to conserve and protect it.

Question 6.
Explain the losses due to the tourism industry.
OR
Explain the losses that are caused by the tourism industry.
Answer:
The number of gains in the tourism industry is equal to the losses contained in them:

1. Spread of Social, Cultural and Environmental Pollution – The facilities made available for the entertainment of tourists including intoxicants like opium, marijuana, hashish, bar, dance clubs and prostitution is an increasing trend. This is polluting social systems and values. The clothes worn by foreign tourists, their lifestyle, and eating habits are in accordance with their culture. Due to its influx, Indians being in their contact, the clothes of these local Indians are also becoming similar to that of the foreigners, which is polluting Indian culture.
2. Increase in Anti-national Activities – Among the crowd of foreign tourists, some tourists are also sent by opposing or enemy nations to collect secret information, indulge in terrorism and to smuggle drugs. This may enable terrorists to get secret information, maps and locations, which they may misuse.
3. Making Fun of Society’s Weaker Section – One-third of India’s population lives below the poverty line and photographs of their lifestyle and eating habits are taken by tourists. This tarnishes the image of India at the international level.

RBSE Class 11 Business Studies Chapter 11 Essay Type Questions

Question 1.
Explain the tourism products studied by scholars of tourism.
Answer:
The tourism products studied by the scholars of tourism are –
(a) Protected Tourism Product:

• Historical Building.
• Ancient place Cultural place.
• Archaeological place.

(b) Recognized Tourism Product

• Man-made buildings, Burj Khalifa.
• Garden, sports ground.
• Natural beauty, waterfall, rivers, mountains.
• Sea coasts of Goa, Kerala.

(c) Tourism Catalyst product

• Hotel, motel, paying guest house, restaurant.
• Pleasant weather.
• Shopping mall.
• Museum, Temple, Cinema hall.
• Parks, Playing area.

(d) Local feature product

• Medical health service
• Retail shop
• petrol pump
• cinema hall Bank and foreign currency exchange centre
• Police administration
• Telephone service.

Question 2.
What all programs and projects have been adopted, to create an attraction for local places among the tourists?
Answer:
Various programs and projects have been adopted, to create an attraction for local places among the tourists:
1. Safari Village – The ideal symbol of state’s “Nature Conservation” and “Nature Preservation”, such as Khejadli (Amrita Devi Rashtriya Udyan), the dedicated, oath-bound protection of blackbucks in villages of Oran, Gocher Bhumi and Bishnoi-populated regions and love for animals overwhelms the foreign tourists to a great extent.

2. Boat ride – For tourists to enjoy the lakes, along with good restaurants by the lakeside, boating facilities are also available.

3. Light and Sound show – To give the tourists cultural and historical information about the state in addition to entertaining them, the tourism department has started light and sound shows in evenings at important tourist spots.

4. Ropeway – to show the tourists a natural view of high mountains ranges and forests, ropeways have been constructed at various places.

5. Organizing Fairs and Festivals – The tourism department organizes 40 fairs annually. Some products of Rajasthan tourism have become very famous, such as Pushkar Fair, Desert festival of Jaisalmer, a Summer Festival of Mount Abu, Elephant festival of Jaipur, Teej and gang our fair, Dheenga Gavar fair of Jodhpur and Marwar festival, etc.

6. Transport or Tour Package – In order to provide convenient and comfortable transport facilities to the tourists, arrangements are there at sightseeing locations at Jodhpur, Sariska, Udaipur and Sawai Madhopur. Hawa Mahal tour, Mewar package, Wild Life tour, Rajasthan tour, Golden Triangle, Desert Triangle, etc.

7. Others –

• The project named “crocodile park” has been started.
• Elephant rides for tourists at Amer, near Jaipur.
• Taking tourists on a tour of Jaisalmer Desert Villages on camelback.
• Car rally is organized to attract foreign tourists for an adventurous journey through the Thar Desert.
• Organizing polo matches (on horses) between foreign/domestic tourists and local players.
• Group horse riding in Pushkar fair.

Question 3.
What do you understand by tourism? Explain its social importance.
Answer:
Tourism:
Tourism includes such activities of people which are performed while going out from their routine atmosphere or ambience, indulging in travel and rest. It is, going away from home for thrill, relaxation, fun and frolic, joy, along with experiencing something new.

Social Importance of Tourism:

1. Enhancement of social harmony – Employment opportunities at tourist places are created due to the influx of tourists. They like to visit beautiful places. Thus it has been seen that a business understanding has been developed between people of different communities at tourist places and this social harmony is resulting in unity among people.
2. Increase in Fame and Reputation – Celebrities or VIPs when visiting a certain place, bring the location into limelight through newspapers, television news.
3. Creating Employment Opportunities – The tourism industry is the sector considered to be the highest employment opportunity creator in the country since this industry is growing continuously and rapidly.
4. Development of Diverse Features – Attracted by the lure of the money obtained from tourists, all parties are eager to think upon and work for all those aspects through which the facilities and influx of tourists can increase.
5. Receiving International Aid – International and domestic tourists are impressed by the functioning of some people or institutions or are charmed with the attraction of the place and forge an emotional attachment with it and provide funds and technical assistance for its development.
6. Literacy and Educational Development – In order to get employment in the tourism sector, tourist places have increased focus on education of the people.
7. Improvement in the Standard of Living – Tourism creates employment opportunities, which increases purchasing power and ultimately improvement is made in the living standard of people at different levels of society.

Question 4.
In the tourism industry, what are the employment opportunities in hotel management?
Answer:
The success of the hotel business, which creates very extensive employment opportunities, depends upon effective and scientific management. This is why the demand for professional and trained employees is increasing each day.

The following can be the employment opportunities in hotel management –

1. Front Office Manager – With the increase of influx of tourists, the hotel business is also flourishing. At the reception of the hotel, functions like speaking to visitors, telling them about facilities available in the hotel, allotting rooms and checking guests out at their time of leaving with the clearance of accounts are executed. A minimum of three front office managers is needed in any hotel every day.
2. Lobby Manager – Lobby manager is the representative of the hotel when the general manager and other departmental heads are not present in their offices. He is capable of handling all kind of eventualities.
3. Executive Chef – The Executive Chef is responsible for looking after all the activities of the kitchen. He performs various kitchen-related functions along with the assistance of Sous Chef, Chef De Parte and other assistants. He prepares the menu in consultation with the food and beverages manager. Guest Relation Executive A good Guest Relation Executive is expected to find friendly solutions to any problem that guests may face during their stay at the hotel, and to create a pleasant ambience for the guests to live in.
4. Floor Supervisor – There is a floor supervisor for every floor of the hotel who supervises functions on that floor along with his team of workers, and after a guest leaves his/her room to check out, he readies the room and informs the front office department.
5. Kitchen Stewarding Manager – In consort with the engineering and maintenance department, the functions of maintenance and servicing of all kitchen equipment like ovens, refrigerators, utensils, etc. lie with the Kitchen Stewarding Manager.

Question-Based on Map:

Question 1.
Which all districts come under the desert circuit? Show them on the map.
Answer:
Jaisalmer, Bikaner, Jodhpur, Barmer. (See the following map)

Question 2.
Under which circuit comes Kota, Bundi, Jhalawar? Show them on the map.
Answer:
Under Hadoti circuit. (See the following map)

Question 3.
Which all cities come under Desert Triangle? Show them on the map.
Answer:
Jaisalmer-Barmer-Bikaner. (See the following map)

RBSE Solutions for Class 11 Business Studies